IT Outsourcing Overview
Leverage professional expertise to focus on your business
IT Assistance in Japan
When you need assistance with IT and user support in Japan, outsource with eSolia to leverage our professional expertise to your advantage.
Get immediate access to a range of support, engineering and integration services performed by bilingual professionals armed with eSolia frameworks, tools, and the latest product knowledge.
Whether your needs are simple or complex, eSolia professionals can offer you controlled expert assistance with your IT matters, or take full management responsibility over part or all of your IT operations.
Why Should You Outsource?
One of the primary benefits is service continuity - hired or contracted individuals may be very good, but individuals move on, taking your system knowledge with them.
eSolia’s support and engineering team is focused on providing you with best practices for consistent quality engineering and support - leaving you more time to focus on your business.
Outsourcing Benefits
- Service Continuity - Full ongoing maintenance of the outsourced operation’s agreed service level
- Access to Expert Team - Experienced professionals with a wide range of skills
- Latest Knowledge - Team experience works for you in a way that you would not get by hiring an individual
- Focus - eSolia outsourcing allows decision-makers to concentrate on their business
- TCO Reduction - Total cost of ownership is reduced when you outsource your IT operations
Service Portfolio
eSolia’s outsourcing encompasses comprehensive services including:
- Helpdesk - Bilingual technical support services
- On-site Support - Professional on-location technical assistance
- Infrastructure Management - Server, network, and cloud infrastructure
- Process Management - ITIL-compliant operational processes
- Security Management - Information security and compliance
- Project Management - Expert management of IT-related projects
The Importance of Service Continuity
Unlike individual contractors or freelancers, eSolia’s team-based approach provides:
- Knowledge Accumulation - Organizational knowledge management
- Continuous Coverage - Team rotation for ongoing support
- Quality Standardization - Established processes and frameworks
- Risk Distribution - Multiple experts providing mutual support
eSolia’s Differentiators
Bilingual Expertise
With over 25 years of experience in the Japanese market, we provide support that understands not just language but cultural nuances.
Professional Team
Rather than individual dependency, we deliver services through professional teams based on organizational knowledge and processes.
Cost Efficiency
Compared to full-time hiring or individual contracts, we provide outsourcing solutions that optimize the balance between expertise and cost.
Getting Started
Ready to optimize your IT operations in Japan and focus on your core business? Let us tell you more about eSolia’s outsourcing services. Based on your specific requirements, we’ll propose the optimal outsourcing strategy for your organization.