Your B2B IT Partner for
Professional Services in Japan

eSolia is a bilingual team with all the skills of a typical IT department, resolving your Japan IT challenges. We are multilingual professionals who communicate effectively with both HQ and Japan teams, negotiating on your behalf with local vendors. We have worked hard to exceed your mandates since 1999, using our well-developed support systems to document and communicate clearly.

Image of people working at a desk with laptops and papers by Scott Graham on Unsplash

Our Partners

We partner with industry leaders to deliver the best services.

MS Surface logoHP logoForesoft DBFlex logoMicrosoft 365 Copilot logoDell logoFortinet logoAmazon Web Services logoAdobe LogoWatchguard logoSoftbank IT-EX logo

Our Services

Your Challenges are our Service Mandates

eSolia provides a full range of IT services based in Tokyo, supporting your Japan business success.

  • Procurement and Inventory Processing
  • IT Consulting
  • IT Asset Management
  • Remote and Onsite IT Support
  • Reliable PaaS Cloud Database PROdb
  • Project Management
  • Information Security
  • Web Development and Localization
  • Helpdesk
Learn More

Certifications

Our experienced bilingual professionals achieve not just industry certifications, but sharpen their knowledge continually via extensive internal training and testing.

eSolia logoJoho Gakushu logoIPA IT Passport logoIDEO U logoFortinet logoMicrosoft 365 Copilot logoCompTIA logo
Image showing the silhouettes of a group of people at a mountain summit with the sun low in the sky, by Javier Allegue Barros via Unsplash

Our Track Record

A Trusted Team for Japan Project Success

Because we have served a variety of blue-chip foreign and Japanese organizations in Japan for approaching 26 years, we have the experience to understand your needs and a real track record for delivering success for Japan projects. eSolia is itself a multi-cultural, multi-language organization, and we have the confidence to find solutions for all your system and process challenges.

Pros per Account
2
Tickets Resolved Annually
3,000+
Management Team Experience
100+ years
Hours Booked over 5 Years
60,000+

Our Work

Recent Project Success

We work with the HQ IT departments of our clients, to ensure project success, coordinating with local vendors in Japanese, and explaining to HQ IT management in English. Here are a couple recent achievements.

See all our projects

Healthcare Firm

Complete wireless network infrastructure deployment across warehouse facility, including AP installations, server rack setup, and printer port connections across multiple floors totaling 50 access points.

  • 50 wireless access points installed
  • 20 printer ports terminated and tested
  • Server rack relocation and installation on a separate floor with anchor mounting
  • Specialized freezer room antenna installation with panel-type hardware
  • Multiple CHINO unit connections (additional scope items)
  • Coordinated multi-vendor activities including construction team and facilities
  • Site-specific challenges resolved including cable routing and label discrepancies

Medical Device Maker

Manage comprehensive IT equipment shutdown and startup during planned electrical infrastructure upgrades at a Tokyo distribution facility, ensuring zero data loss and business continuity across warehouse operations and administrative systems.

  • Pre-shutdown validation of all network equipment, servers, and endpoints
  • Coordinated power-down sequence for multi-floor infrastructure including server room equipment
  • Complete startup and verification of enterprise UPS system, network infrastructure, and production servers
  • Systematic testing of wired/wireless connectivity, VoIP phones, and multifunction printers
  • FAX send/receive functionality verification and time-recording system validation
  • Remote standby support for first business day post-maintenance

Healthcare Firm

Deploy mission-critical enterprise UPS system at a warehouse in Heiwajima to protect essential network infrastructure supporting distribution operations, with multi-floor installation and rapid issue resolution.

  • High-capacity lithium-ion Smart-UPS units with modular battery systems across server room and warehouse floors
  • Precision rack mounting with PDU integration and power verification
  • Network Management Card configuration enabling remote monitoring and alert management
  • Comprehensive startup service with operator training on emergency procedures
  • Same-day resolution of DOA battery modules through expedited RMA coordination
  • Full system validation and handover within 72-hour installation window

Why eSolia

What are the reasons to choose eSolia?

Client requirements are our first in our minds as we deliver our services. We use a range of tools and techniques to accommodate your directives, standards and mandate, in the most flexible manner possible. Please get in touch for a discussion, and we will be happy to provide a proposal and quote for your consideration.

Proven Track Record
We have a proven track record of success in delivering IT solutions to clients in Japan for over a quarter century since 1999, with a steadfast focus on quality and customer satisfaction.
Secure & Private
We follow ISO 27001 and other standards to prioritize information security and privacy in all our services, practices and developed systems, ensuring that your data is protected at all times.
Expertise
Our team comprises multilingual certified professionals possessing real-world experience in a wide range of IT disciplines.
Tools & Techniques
Experience has let us design, assemble or develop various tools and techniques used in our professional practice, from work instructions and templates, to database applications built in our PaaS PROdb for time and expense, work logging for helpdesk and projects, and ongoing learning.
Professionalism
We are committed to professionalism in all our work, ensuring that we maintain the highest standards of conduct and ethics. Our members pledge to honor security and confidentiality, protect privacy, share knowledge, listen and learn actively, and improve iteratively.
Service Value
We are not a temp staff company, and our value is achieved because we strive as a team on behalf of our clients, responsibly performing the services consigned to us.

Testimonials

What our clients say

We are fortunate to have received positive feedback (and repeat business!) from our clients. Here's what they have to say:

Hire eSolia

Ready to Succeed in Japan?

If you want to explore further, the next steps are:

1. Contact Us
We will discuss your needs and how we can help.
2. Proposal
We will prepare a proposal and estimate for your consideration.
3. Agreement
We will finalize the agreement and get started.
4. Kickoff
We will start working together to achieve your goals.
Get Started!

Your next Japan IT partner

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