Updated: 1 November 2025 These Terms of Service ("Terms") govern your use of eSolia Inc.'s website and services. By accessing or using our website or services, you agree to be bound by these Terms. Acceptance of Terms By accessing and using this website or our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. Use License Permission is granted to temporarily download one copy of the materials on eSolia's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: Modify or copy the materials Use the materials for any commercial purpose or for any public display Attempt to reverse engineer any software contained on the website Remove any copyright or other proprietary notations from the materials This license shall automatically terminate if you violate any of these restrictions and may be terminated by eSolia at any time. Disclaimer The materials on eSolia's website are provided on an 'as is' basis. eSolia makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Limitations In no event shall eSolia or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on eSolia's website, even if eSolia or an authorized representative has been notified orally or in writing of the possibility of such damage. Accuracy of Materials The materials appearing on eSolia's website could include technical, typographical, or photographic errors. eSolia does not warrant that any of the materials on its website are accurate, complete, or current. Links eSolia has not reviewed all of the sites linked to our website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by eSolia of the site. Modifications eSolia may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service. Governing Law These terms and conditions are governed by and construed in accordance with the laws of Japan and you irrevocably submit to the exclusive jurisdiction of the courts in Tokyo, Japan. Professional Services For professional IT services provided by eSolia, separate service agreements will govern the relationship. These website Terms of Service apply only to website usage and general interactions. Service-Specific Terms PROdb Services: Governed by PROdb Terms of Service Consulting Services: Subject to individual project agreements Support Services: Defined in specific support contracts Privacy Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website and services. Changes in this Policy We reserve the right to update these Terms of Service at any time. Changes will be announced in the "updates" section on the top page of this website, and the latest update date will be shown at the top of this page. Related Information Legal Information - Overview of all legal documents Privacy Policy - How we handle your personal information PROdb Terms of Service - Specific terms for PROdb service
This page provides access to all legal documents and policies related to our website and services. We are committed to transparency and compliance with applicable laws and regulations. Legal Documents Privacy Policy How we collect, use, and protect your personal information. Our commitment to your privacy and data protection rights. Read policy Software License Open source license for our website source code, including terms of use, modification, and distribution rights. View license Terms of Service Terms and conditions for using our website and services, including user responsibilities and limitations. Read terms Cookie Policy Information about how we use cookies and similar technologies on our website for analytics and functionality. Cookie details Data Protection Our commitment to GDPR compliance, data protection principles, and your rights regarding personal information. Learn more Disclaimer Important disclaimers regarding the information and services provided on our website and their limitations. Read disclaimer Compliance We are committed to compliance with applicable laws and regulations, including: GDPR (General Data Protection Regulation) for EU users Japanese Privacy Laws for domestic operations Accessibility Standards (WCAG 2.1 AA) for inclusive design Security Standards for data protection and user safety Your Rights Under applicable privacy laws, you may have rights including: Access to your personal information Correction of inaccurate data Deletion of your personal information Objection to processing Data portability Withdrawal of consent Contact for Legal Matters For questions about our legal policies, privacy practices, or to exercise your rights, please contact us through our main contact form and specify the legal nature of your inquiry. Last Updated All legal documents are regularly reviewed and updated. Check individual policies for their specific revision dates.
Updated: 1 November 2025 This disclaimer governs your use of eSolia Inc.'s website and the information provided on it. By using our website, you accept this disclaimer in full. Information Accuracy No Warranty of Accuracy The information on this website is provided on an "as is" basis We make no representations or warranties about the accuracy, completeness, or reliability of any information Information may contain technical inaccuracies or typographical errors We reserve the right to change information without notice Currency of Information Information on this website may not be current or up-to-date We do not commit to updating information regularly Always verify critical information independently Contact us directly for the most current information about our services Limitation of Liability No Liability for Damages eSolia shall not be liable for any direct, indirect, incidental, consequential, or punitive damages This includes damages for loss of profits, data, or business interruption Our liability limitation applies even if we have been advised of the possibility of such damages This limitation applies to all causes of action, whether in contract, tort, or otherwise Website Availability We do not guarantee that this website will be available at all times Access may be interrupted, suspended, or restricted due to maintenance, updates, or technical issues We are not liable for any inconvenience or loss resulting from website unavailability Third-Party Content Our website may contain links to third-party websites or reference third-party services We are not responsible for the content, accuracy, or availability of third-party sites Links do not constitute endorsement of third-party content or services You access third-party sites at your own risk Professional Services Disclaimer Individual Service Agreements This website disclaimer does not govern professional services we provide Professional services are subject to separate agreements and terms Service-specific terms take precedence over this general disclaimer Consult your service agreement for applicable terms and limitations No Professional Advice Information on this website is for general informational purposes only It does not constitute professional IT consulting advice Do not rely on website information for critical business decisions Consult with our professionals for specific advice tailored to your situation Technical Information Disclaimer Software and Code Any software code or technical examples are provided for illustrative purposes We make no warranties about the functionality or security of code examples Test all code thoroughly before implementing in production environments We are not liable for any issues arising from use of example code Security Information Security recommendations are general guidelines only Security requirements vary by organization and industry Conduct your own security assessments We are not liable for security breaches or incidents Intellectual Property Content Ownership Content on this website is owned by eSolia or our licensors You may not reproduce, distribute, or create derivative works without permission Unauthorized use may violate copyright, trademark, and other laws We reserve all rights not expressly granted Trademark Disclaimer Product and company names mentioned may be trademarks of their respective owners Use of trademarks does not imply affiliation or endorsement We respect the intellectual property rights of others User-Generated Content No Responsibility We are not responsible for user-generated content (comments, feedback, etc.) User content does not represent our views or opinions We reserve the right to remove user content at our discretion Users are responsible for their own content and its consequences Indemnification User Indemnity You agree to indemnify and hold harmless eSolia from any claims arising from your use of this website This includes legal fees and costs associated with defending such claims Your indemnification obligation survives termination of website use Geographic Limitations Jurisdiction-Specific Content Some information may be specific to Japanese law and business practices Content may not be applicable in your jurisdiction Consult local professionals for jurisdiction-specific advice We make no representation about the applicability of content outside Japan Changes to This Disclaimer Right to Modify We reserve the right to modify this disclaimer at any time Changes will be posted on this website with an updated date Continued use of the website after changes constitutes acceptance Check this page periodically for updates Severability Invalid Provisions If any part of this disclaimer is deemed invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable Invalid provisions shall be interpreted in a manner that most closely matches the intent of the original provision Governing Law Japanese Law This disclaimer is governed by the laws of Japan Any disputes shall be subject to the exclusive jurisdiction of Tokyo courts Japanese language version takes precedence in case of translation discrepancies Related Information Legal Information - Overview of all legal documents Terms of Service - Website usage terms Privacy Policy - How we handle your personal information PROdb Terms of Service - Service-specific terms
Updated: October 29, 2025 Section 1 - General Provisions Article 1.1 (Objective) eSolia Inc. (hereinafter referred to as the "Company") has established the following rules (hereinafter referred to as these "Rules") for the use of the PROdb cloud database platform (hereinafter referred to as the "Service") and shall provide such service in accordance with these rules. Users of the Service shall use the Service having agreed to and in compliance with all items provided for in these Rules. Article 1.2 (Definitions) The meaning of the terminology used in these Rules and provided for in each of the following items shall be as set forth in each item. "Client(s)" refers to corporations or individuals with whom an agreement has been enacted based on these Rules based on the Company's consent, who have agreed to use the Service provided by the Company. "Administrator(s)" refers to individuals attached to a Client, or individuals subcontracted by a Client, or individuals affiliated to corporations subcontracted by a Client, who oversee use of the Service and act as the point of contact with the Company for applications for use or alterations to usage terms and conditions. "User(s)" refers to individuals attached to a Client, or individuals subcontracted by a Client, or individuals affiliated to corporations subcontracted by a Client, who make use of the Service using a Client's Service User ID. "Service User ID" refers to the access ID for using the Service issued to each Client. "Date of Commencement of Use" refers to the date on which it is possible to start using the Service. "Online Notification" refers to a method of making announcements which uses telecommunication lines such as posting on the Company's website or email, etc. Section 2 - Service Content Article 2.1 (Service Content) The Service involves the management of Client data and Users may use the target data via the internet. Users may use the Service by connecting to management server equipment specified by the Company via the Internet in accordance with that set forth in these Rules. Article 2.2 (Alterations to Service Content) The Company may alter the service fee in whole or in part in the event that the cost of continuing the Service such as outsourcing fees, maintenance fees, telecommunication costs, etc. for equipment, facilities and telecommunication lines and software arranged by the Company for the provision of the Service rise significantly. Data recorded as a result of Users using the Service shall be backed up by Users or the Administrator. Section 3 - Contract Terms Article 3.1 (Applications and Establishment of Agreements) Use of the Service shall commence once payment method and timing has been confirmed after the enactment of the usage agreement for the use of Service. The shortest fee-based usage term for Clients shall be one (1) month. Unless amendment procedures or cancellation procedures have been taken, usage terms shall be automatically renewed each month after the expiration of the initial usage term. Section 4 - Usage Fees and Payment Article 4.1 (Charge Criteria) Fees for use of the Service shall be determined according to the number of additional licenses. The Service is a pre-paid hosting service. Users shall be deemed to have agreed to the condition that they pay fees prior to receiving the service. There are no registration fees or cancellation fees for the use of the service. Article 4.2 (Contract Termination) The Service may be canceled at any time. The Company agrees to refund unused services (refunds shall be in monthly units in the event that more than one (1) month's worth of fees have been paid in advance). The Company retains the right to suspend provision of the service to Clients in the event of non-payment or payment procedures cannot be confirmed. Section 5 - Security and Management Article 5.1 (Safety and Reliability) Data Center - The Service is installed within a high security data center. The facilities, which have a biometric authentication lock, are managed 24 hours a day 365 days a year using a surveillance system, and are doubly equipped with a diesel powered generator as an emergency power supply source in emergencies. Technical Infrastructure - The Service uses enterprise-level server hardware running advanced database systems. Backup - Client data is automatically backed up once a day, and regular backups to Client PCs or servers is also possible. Security Protection - The platform itself guarantees four (4) types of key security: Privacy - Data exchange between systems is all encrypted using SSL. When viewing sites starting with https://, the website is a secure site protected by SSL Authentication - All aspects of PROdb are protected using authentication requests, and are checked with each access in order to strengthen security Segmentation - Each database application is fully partitioned and linking between applications is not permitted Access Security - Each user has been given a role within the system and the Company has established access for such roles through the design of the system Article 5.2 (ID and Password Management) The Administrator shall assume responsibility for managing customer codes and all Service User IDs, and the Company shall not assume any responsibility for damages incurred by Clients due to Service User ID or password leakages. Section 6 - Confidentiality Article 6.1 (Privacy Protection) The Company shall not disclose that information which they become aware of in the course of their work which can identify individuals to third parties without the agreement of the individual concerned; provided however that this limitation shall not apply when the Company has the obligation to disclose such information in accordance with an inquiry from a public agency based on the law or in accordance with the law. Section 7 - Liability and Responsibility Article 7.1 (Immunity) The Company shall not make any guarantees, except for that set forth in these Rules, regarding the outcome of the use of the Service by Clients, and the integrity, completeness, accuracy, reliability, and usability, etc. of all the data recorded using the Service. The Company shall not assume responsibility or obligations to return usage fees, except for that set forth in these Rules, with regard to Client damage incurred in relation to delays, discontinuation, alterations, suspension or abolition of the Service. Article 7.2 (Copyright) The Company shall have copyright for all or a part of the system and software created by the Company in order to provide the Service, and Clients shall not, without permission from the Company, use over and above the scope permitted in these Rules. Section 8 - Jurisdiction and Governing Law Article 8.1 (Court with Jurisdiction) The Tokyo District Court shall be the court with exclusive jurisdiction in the first instance in the event that any disputes arise between the Company and Clients in relation to the use of the Service. Article 8.2 (Governing Law) These Terms of Service shall be governed by and construed in accordance with the laws of Japan. Section 9 - Miscellaneous Article 9.1 (Changes to Terms of Service) We reserve the right to modify this terms of service agreement at any time. We will announce changes on this website in the news section. Article 9.2 (Severability) If any part of these Terms of Service is deemed invalid or unenforceable, the remaining provisions shall continue to be valid. Contacting eSolia Please see below for our contact information. Related Information PROdb Cloud Database PROdb Support Security & Privacy Commercial Disclosure
