Tag: “Legal-Notice”

Updated: October 29, 2025 In accordance with commercial transaction laws, the following information is disclosed: Legal Name eSolia Inc. Address Shiodome City Center 5F (Work Styling), 1-5-2 Higashi-Shimbashi, Minato-ku, Tokyo, Japan, 105-7105 Phone Number +813-4577-3380 Email Address hello@esolia.co.jp Heads of Operations James R. Cogley, Co-RD and CEO Takumi Fukuoka, Co-RD and COO Exchanges andReturns Policy Customers may test the PROdb service on single database at no cost, and the trial period may be extended. While the service is pre-paid per period, it may be cancelled at any time. Refunds are available for unused service, in monthly units, in the event that more than one (1) month's worth of fees have been paid in advance. Delivery Times A trial database with no configuration or content can be prepared within one hour. Professional services for building your database are available on a project basis. Accepted Payment Methods Credit cards or via local bank wire transfer Payment Periods Please arrange payment before the deadline indicated on the invoice. No matter the payment method selected, the service may be used once we confirm payment. Pricing for PROdb Annual Basic Subscription (1 Standard User License Included) - JPY 120,000 / year Additional Standard User Licenses - JPY 5,000 / month Optional Unlimited 'External User' License - JPY 300,000 / year Optional Custom Domain Fee - JPY 30,000 / year Additional Fees Japan Consumption Tax - 10% as of October 2025 Surcharge for Credit Card Usage - 4% Customer is responsible for any fees associated with local bank wire transfers. Service Details Trial Version Free Trial Test single database at no cost Trial period extension available Basic database with no configuration available within one hour Full Service Contract Contract Terms Pre-paid service per period Cancellation available at any time Monthly refunds for unused service periods Professional Services Database construction professional services Project-based delivery Customization support available Payment Methods Available Payment Options Credit card payments (4% surcharge applies) Local bank wire transfer (customer pays transfer fees) Payment Timing Payment due by invoice deadline Service begins upon payment confirmation Detailed Pricing Structure Base Pricing | Service Item | Price | Notes | | --------------------------------- | ------------- | -------------------------------- | | Annual Basic Subscription | ¥120,000/year | Includes 1 Standard User License | | Additional Standard User Licenses | ¥5,000/month | Add as needed | Optional Services | Optional Item | Price | Notes | | ------------------------------- | ------------- | --------------------------------- | | Unlimited External User License | ¥300,000/year | Unlimited external users | | Custom Domain Usage | ¥30,000/year | Domain registration fees separate | Additional Costs | Cost Item | Rate/Amount | Details | | -------------------------- | ----------------------- | ------------------------- | | Japan Consumption Tax | 10% | As of October 2025 | | Credit Card Processing Fee | 4% | Credit card payments only | | Bank Transfer Fees | Customer Responsibility | Local bank wire transfers | Service Delivery Trial Database Setup Preparation Time: Within 1 hour Configuration: Basic setup with no initial content Extension: Trial period can be extended as needed Professional Database Development Delivery Model: Project-based professional services Customization: Full customization available Timeline: Varies based on project scope and requirements Support and Maintenance Ongoing Support: Available throughout subscription period Updates: Regular platform updates included Technical Support: Professional technical assistance Payment and Billing Invoice Terms Payment Due: By deadline specified on invoice Service Activation: Upon payment confirmation Billing Cycle: Based on subscription period Refund Policy Eligibility: Available for unused service periods Processing: Monthly units for advance payments exceeding one month Timeline: Processed according to original payment method Changes to This Page We will announce changes to this page on this website in the news section. Contacting eSolia Please see below for our contact information. Related Information PROdb Cloud Database PROdb Support PROdb Terms of Service Security & Privacy