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Tag: “implementation-support”

Microsoft 365 Support

Comprehensive Microsoft 365 Support Services eSolia provides comprehensive Microsoft 365 services from license sales to ongoing operational support, tailored to your business needs. We go beyond simple product sales to offer end-to-end support, helping you maximize the value of your Microsoft 365 investment. License Sales & Plan Selection Optimal licensing plan selection and sales Microsoft 365 offers multiple plans, and the optimal choice depends on your organization's size and requirements. eSolia conducts detailed requirements analysis to recommend and sell the most cost-effective licensing plans for your business. Business Basic, Standard, Premium comparison and selection Enterprise plan proposals and customization License optimization and cost reduction strategies Annual vs. monthly contract guidance Implementation & Migration Support Smooth deployment and migration from existing systems Microsoft 365 implementation involves more than simple software installation. We handle email system migration, file server transitions, user account setup, and security policy configuration through a structured approach. Exchange Online email migration SharePoint Online document migration OneDrive for Business setup and synchronization Teams deployment and channel design Active Directory integration configuration Security & Compliance Enterprise-level security configuration and management We properly configure Microsoft 365's advanced security features to protect your critical data and ensure compliance with industry-specific requirements. Multi-factor authentication (MFA) setup and deployment Conditional access policy configuration Data Loss Prevention (DLP) implementation Threat protection and monitoring framework Compliance management and audit support Teams Optimization Collaboration platform for the remote work era Microsoft Teams is more than a video conferencing tool—it's an integrated platform combining chat, file sharing, and app integration for modern work styles. Teams initial setup and governance design Channel structure optimization External user collaboration configuration Meeting room system integration Power Platform integration and utilization Ongoing Support & Training User Support Microsoft 365's rich feature set requires time for users to fully understand. eSolia provides ongoing user support to drive productivity improvements. Helpdesk technical support Regular usage analysis and reporting New feature introduction and utilization guidance Troubleshooting and problem resolution Training Programs Effective Microsoft 365 utilization requires proper training. We provide customized training programs tailored to your team's skill level. Administrator technical training End-user operational training Teams meeting and collaboration workshops Power Platform utilization training Why Choose eSolia Extensive Implementation Experience eSolia has extensive experience with numerous Microsoft 365 implementation projects across industries and organization sizes, enabling us to address your unique requirements effectively. Bilingual Support Our bilingual Japanese-English support capabilities make us ideal for foreign companies and multinational teams operating in Japan. Comprehensive IT Support Beyond Microsoft 365, we provide holistic IT infrastructure proposals and support, including integration with other cloud services and on-premises systems. For organizations seeking to transform Microsoft 365 from a simple tool into a business transformation platform, eSolia offers practical, effective solutions focused on your success. Contact us today to learn how we can help maximize your Microsoft 365 investment and drive meaningful business outcomes.
by eSolia Inc.Reading Time: 2 min

Google Workspace Support

Professional Google Workspace Support Services eSolia provides comprehensive Google Workspace services from **license sales* to *ongoing operational support**, customized to meet your specific business requirements. We help organizations effectively leverage Google's rich cloud services to enhance team productivity and collaboration. License Sales & Plan Selection Optimal Google Workspace plan recommendations and sales Google Workspace offers multiple editions tailored to different organizational sizes and use cases. eSolia analyzes your specific business requirements and cost considerations to recommend and sell the most suitable plans. Business Starter, Standard, Plus comparison and selection Enterprise plan feature evaluation and recommendations Education plan support for academic institutions License optimization and cost management Google Cloud Platform integration considerations Implementation & Migration Support Smooth migration from existing systems with comprehensive setup Google Workspace migration involves complex coordination across email systems, file servers, and collaboration tools. eSolia ensures planned, secure migration with minimal business disruption. Gmail migration from existing email systems Google Drive document and file migration Google Calendar integration and setup Google Meet conference room system integration Domain configuration and DNS setup Security & Access Management Enterprise-level security configuration and ongoing management We properly configure Google Workspace security features to protect your critical business data and ensure compliance with industry-specific requirements. 2-Step Verification deployment Single Sign-On (SSO) configuration Data protection and privacy settings Device management policy implementation Audit logs and compliance reporting Gmail & Google Drive Optimization Email and file management efficiency improvements Gmail and Google Drive are core Google Workspace components. Effective utilization significantly improves team communication and file sharing workflows. Gmail filters, labels, and automation setup Google Drive sharing permissions and folder structure design Shared drives organizational utilization Google Forms and Sheets business workflow integration Google Sites knowledge sharing platform development Google Meet & Collaboration Remote and hybrid work environment support Google Meet-centered collaboration environments enable effective teamwork regardless of location, supporting modern flexible work styles. Google Meet conference room equipment integration Calendar integration and meeting scheduling optimization Live streaming and recording feature utilization Secure external partner meeting configuration Google Chat team communication enhancement Ongoing Support & Training Operational Support Google Workspace continuously adds new features while security requirements evolve. eSolia provides ongoing operational support to maintain optimal performance. Admin console monitoring and optimization New feature evaluation and implementation guidance Security update application and management Usage analysis and performance reporting Troubleshooting and issue resolution User Training Effective Google Workspace utilization requires proper training on its extensive feature set. We provide customized training programs tailored to user skill levels. Administrator configuration and management training End-user operational training programs Google Apps business utilization workshops Collaboration optimization training sessions Why Choose eSolia Google Cloud Certified Partner As a Google Cloud certified partner, eSolia provides services based on the latest technical information and industry best practices. Small Business to Enterprise Experience From startups to large enterprises, our extensive Google Workspace implementation experience across organization sizes enables optimal solutions for your growth stage. Bilingual Technical Support Japanese-English bilingual technical support ensures seamless service for international teams and foreign companies operating in Japan. Integrated IT Support Beyond Google Workspace, we provide holistic IT environment architecture design and operational support considering your complete technology ecosystem. For organizations seeking to strategically leverage Google Workspace to enhance team productivity and competitive advantage, eSolia offers practical, effective Google Workspace solutions focused on achieving your success. Contact us today to learn how we can help transform your organization's collaboration and productivity through strategic Google Workspace implementation.
by eSolia Inc.Reading Time: 3 min