PROdb Commercial Disclosure
Commercial Disclosure for the PROdb Cloud Database
Commercial Disclosure for PROdb
Updated: October 29, 2025
In accordance with commercial transaction laws, the following information is disclosed:
| Legal Name | eSolia Inc. |
|---|---|
| Address | Shiodome City Center 5F (Work Styling), 1-5-2 Higashi-Shimbashi, Minato-ku, Tokyo, Japan, 105-7105 |
| Phone Number | +813-4577-3380 |
| Email Address | hello@esolia.co.jp |
| Heads of Operations | James R. Cogley, Co-RD and CEO Takumi Fukuoka, Co-RD and COO |
| Exchanges and Returns Policy | Customers may test the PROdb service on single database at no cost, and the trial period may be extended. While the service is pre-paid per period, it may be cancelled at any time. Refunds are available for unused service, in monthly units, in the event that more than one (1) month's worth of fees have been paid in advance. |
| Delivery Times | A trial database with no configuration or content can be prepared within one hour. Professional services for building your database are available on a project basis. |
| Accepted Payment Methods | Credit cards or via local bank wire transfer |
| Payment Periods | Please arrange payment before the deadline indicated on the invoice. No matter the payment method selected, the service may be used once we confirm payment. |
| Pricing for PROdb | Annual Basic Subscription (1 Standard User License Included) - JPY 120,000 / year Additional Standard User Licenses - JPY 5,000 / month Optional Unlimited 'External User' License - JPY 300,000 / year Optional Custom Domain Fee - JPY 30,000 / year |
| Additional Fees | Japan Consumption Tax - 10% as of October 2025 Surcharge for Credit Card Usage - 4% Customer is responsible for any fees associated with local bank wire transfers. |
Service Details
Trial Version
Free Trial
- Test single database at no cost
- Trial period extension available
- Basic database with no configuration available within one hour
Full Service Contract
Contract Terms
- Pre-paid service per period
- Cancellation available at any time
- Monthly refunds for unused service periods
Professional Services
- Database construction professional services
- Project-based delivery
- Customization support available
Payment Methods
Available Payment Options
- Credit card payments (4% surcharge applies)
- Local bank wire transfer (customer pays transfer fees)
Payment Timing
- Payment due by invoice deadline
- Service begins upon payment confirmation
Detailed Pricing Structure
Base Pricing
| Service Item | Price | Notes |
|---|---|---|
| Annual Basic Subscription | ¥120,000/year | Includes 1 Standard User License |
| Additional Standard User Licenses | ¥5,000/month | Add as needed |
Optional Services
| Optional Item | Price | Notes |
|---|---|---|
| Unlimited External User License | ¥300,000/year | Unlimited external users |
| Custom Domain Usage | ¥30,000/year | Domain registration fees separate |
Additional Costs
| Cost Item | Rate/Amount | Details |
|---|---|---|
| Japan Consumption Tax | 10% | As of October 2025 |
| Credit Card Processing Fee | 4% | Credit card payments only |
| Bank Transfer Fees | Customer Responsibility | Local bank wire transfers |
Service Delivery
Trial Database Setup
- Preparation Time: Within 1 hour
- Configuration: Basic setup with no initial content
- Extension: Trial period can be extended as needed
Professional Database Development
- Delivery Model: Project-based professional services
- Customization: Full customization available
- Timeline: Varies based on project scope and requirements
Support and Maintenance
- Ongoing Support: Available throughout subscription period
- Updates: Regular platform updates included
- Technical Support: Professional technical assistance
Payment and Billing
Invoice Terms
- Payment Due: By deadline specified on invoice
- Service Activation: Upon payment confirmation
- Billing Cycle: Based on subscription period
Refund Policy
- Eligibility: Available for unused service periods
- Processing: Monthly units for advance payments exceeding one month
- Timeline: Processed according to original payment method
Changes to This Page
We will announce changes to this page on this website in the news section.
Contact Information
If you have any questions or concerns regarding this page, please contact eSolia Inc.:
eSolia Inc.
Shiodome City Center 5F (Work Styling), 1-5-2 Higashi-Shimbashi,
Minato-ku, Tokyo, Japan, 105-7105
Main: +813-4577-3380
Urgent Support: +813-4577-3389
FAX: +813-4577-3309
Website: esolia.com | esolia.co.jp