Tag: IT Support

Hidden Water Hazards in the Office
In Japan’s climate, the rainy season and typhoon periods bring high humidity and frequent rain—conditions that often lead to unexpected “PC water damage” accidents every year. Common scenarios include:
“I stepped away from my desk and came back to find mist from a humidifier pouring onto my keyboard…”
“I knocked over my coffee and drenched my laptop.” “I got caught in a sudden downpour on my way home—my whole bag was soaked.” These are not rare situations. This article walks you through the proper steps to take when your PC gets wet and highlights the actions you shouldn’t take.

“All I wanted was to show part of my screen, but I fumbled with the tools again.” Have you ever had that moment? Taking screenshots is one of the most common tasks in the workplace, but the best method actually depends on your purpose. Here, we compare 3 useful screenshot methods on Windows and explain when each one shines.

“It was working fine yesterday… but for some reason, I can’t connect to the internet today.” If you work in IT support, you’ve likely heard this line more times than you can count. Sudden, unexplained network issues are a common headache. This article shares a real-life case in which a laptop suddenly couldn’t connect via Wi-Fi or wired LAN—along with the specific recovery steps that worked in the end.

At the Heart of a Project That Feels Like Tokyo Station
In the world of IT projects, we often find ourselves in the middle of an environment where information, people, resources, and decisions constantly intersect. At times, it feels as if we’re standing at the very center of Tokyo Station—a hub where bullet trains, local lines, subways, and countless passengers from all walks of life converge. Just as station controllers ensure travelers reach their destinations smoothly, IT professionals guide the flow of communication, requirements, and decisions to keep projects moving forward.

In day-to-day IT support, situations often come up like:
“I normally work with a standard user account, but sometimes I need admin rights to uninstall drivers or access admin web consoles.” Logging off and switching accounts every time is tedious. That’s where the built-in Windows runas command comes in handy. It lets you run programs using an admin account only when needed, without changing your main login.